Making your visit perfect

Located inside the Pier's award-winning entrance, the Visitor Information Centre (VIC) provides a wide range of services as part of the national Tourist Information Centre network, including:

• Booking agents for the National Express and Euroline coaches.

• Bookings for local events, boat and coach trips.

• Same day accommodation search and bookings (for personal callers only).

• Friendly and knowledgeable advice on where to go and what's on in Southend.

• The sale of a range of merchandise, maps, guides, bus, train and tide timetables.

• Keys for disabled toilets under the national RADAR scheme.

• Advance booking for day hire of wheelchairs for visitors who require them.