On this page you'll find a range of general information on accessibility in Southend.

VisitEngland Access Statements

Many tourism venues provide information on the accessibility of their facilities and services in the form of a written Access Statement, to help you 'know before you go'. All VisitEngland star rated accommodation and quality assured attractions are required to have an Access Statement.

Typical information may include, for example, the frequency of buses, useful telephone numbers, the number of steps to the front door and the availability of subtitles on televisions.

So, when you are next researching which accommodation to stay at and attractions to visit, ask to see their Access Statements.

Blue Badge Parking

There are ample Blue Badge parking bays in all town centre car parks - for more information visit Southend Borough Council's website.

For other downloadable maps of Southend and event and attraction information, please visit our Request a Brochure page.

Southend Environment

You may also find the following information, on the environment and geography of Southend, useful when planning your trip:

  • For people who have not visited Southend before, it may be helpful to know that access to Southend seafront from the High Street is via Pier Hill, which is unsuitable for wheelchair users. There is however lifts to and from the seafront which are open daily and provide easy access for all.
  • For a more historic way of accessing the seafront, try the Cliff Lift, which is situated a short distance from the bottom of the High Street. For opening times and prices call 01702 212435. 
  • The rest of Southend's High Street and seafront is flat and easily accessible. 

If you'd like further information, which may help inform your visit - such as upcoming events or busy periods - please contact the Southend Visitor Information Centre on 01702 215620 or email vic@southend.gov.uk.

Accessible Public Toilets

For details of accessible public toilets in Southend, including Changing Places toilets and the Radar National Key Scheme visit the Southend Borough Council website.

Wheelchair Hire

Southend Shopmobility provide low cost hire, repair and servicing service for electric mobility scooters and electric wheelchairs (including attendant controlled electric wheelchairs) in the Southend-on-Sea area.

Shopmobility, 3rd Floor Victoria Shopping Centre, Southend on Sea, SS2 5SP

Email: hire@southendshopmobility.org Telephone: 01702 875815

Beach Access

The Tram Stop Shelter have installed beach matting so that all types of wheelchairs can cross the sand and their occupants will be able to spend the day actually on the beach instead of being parked on a plinth or stage away from the fun. For more information email tramstopshelter@hotmail.com.